DSM’s new insurance programs include a dashboard. We have dashboards in our cars, what’s a dashboard doing in an insurance system? The term “dashboard” is commonly used now to describe what in the past might have been the “menu”, but that term just doesn’t quite cut it for the more modern applications. An automobile’s dashboard organizes and presents information in a way that is easy to read and for that reason the term has been adapted to computer applications that try to do the same thing. OK, now that’s out of the way, let’s look at how the new DSM “dashboard” organizes and presents information in a way that is easy to read.
Just like the “oh” meters in your car, the left side of the dashboard has graphics to tell you things like, how many unfiled claims there are, how many have been filed, how many are unpaid etc.
Once the user chooses, filed claims for example, then the user specifies what period to review, today, yesterday, a week etc.
If you don’t like pie charts, you can choose a bar chart:
The right side of the dashboard helps you keep up with the work flow, allowing the user the choice of viewing claims that have failed the scrubber, been denied, are unpaid as well as messages the system uses to inform the user of any important situations.
By double clicking on the patients displayed in the “failed scrubber” view, the claim can be reviewed with the results of the scrubbing.